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Only Oswego

New High Speed Internet, TV and Phone Service Eyeing Oswego

May 02, 2016 08:04PM ● By Steven Jack

A high-speed fiber-optic communication company to compete with the likes of AT&T and Comcast is aiming to bring its residential services to the village of Oswego. 

Indiana-based MetroNet is seeking a Local Franchise Agreement from the village that would allow the company to bring its 1 Gigabit fiber internet, TV and phone service to Oswego sometime within the next year. According to MetroNet representatives that appeared before the Village Board Monday night, the fiber would provide faster service at a comparable price to that of Comcast. 

MetroNet has been looking to expand into Oswego for the past two years, and has been working with village staff during that time. Trustees appeared receptive Monday night to allowing MetroNet to proceed in the village. 

"I think you have a huge opportunity on the customer service side if you choose to take it," said Trustee Luis Perez in reference to issues residents may face with current service providers.

Kathy Scheller, MetroNet's external affairs manager, said that unlike Comcast, MetroNet's dedicated service is not shared with neighbors and comes directly into a customer's home, allowing for faster download speeds and clearer TV and phone service. 

Initially, MetroNet would cover about 80 percent of the village with its service through buried cable in the village's right of way. In general, certain neighborhoods on the western and southern ends of the Village would not be included in the initial service footprint. 

Other areas would not be eligible for service until 15 qualified households within 1,200 feet of a distribution cable signed up for MetroNet service. Once the franchise agreement is finalized, service could begin 9-12 months later, said MetroNet corporate council John Campbell.

MetroNet is currently in 25 communities in Indiana, and the company is expanding into the Chicago market. The village of Plainfield approved a franchise agreement with the company in January, and service could be available to residents there in about the next month.